Privacy

What we collect, and why

Almost everything below is information you choose to give us. We ask for the minimum that makes each feature work.

If you subscribe

Subscribing to chapter updates collects your email address. We use double opt-in: after you sign up, we email you a confirmation link, and nothing is sent until you confirm. On the confirmation page you may optionally add your name, organization, industry, and role — all optional, and used only to understand who reads the paper (in aggregate) and to address you properly. We use your email solely to send new-chapter notifications and the occasional update about the work. Every message includes a one-click unsubscribe link, and you can stop at any time.

If you download the paper

Downloading the full PDF asks for your email address so we can send you the paper and recognize you if you come back for another chapter — a small cookie remembers you so you don't have to re-enter it. Requesting a download is not the same as subscribing: a download-only email is never added to the mailing list and never receives marketing. To receive chapter updates you must subscribe and confirm separately.

If you write to us or submit to a chapter

The reader-engagement features — comments, "Stories from the Field," questions, and the engagement (contact) form — collect what you type into them. Depending on the feature that can include your name, email address, organization, and your message. We use your email only to reply to you and, where relevant, to review the submission before it appears. Your email address is never shown publicly — only the name and text you intend to share are published, and only after a human reviews the submission. Stories can be submitted anonymously. On the chapter submission forms (comments, stories, and questions) we also record the IP address and browser user-agent to fight spam and abuse.

Analytics

We measure how the paper is read in two privacy-respecting ways:

• Self-hosted metrics. We count chapter reads and resource clicks on our own server. These counts are aggregate and anonymized — there is no per-person profile and no personal data behind them. They power the public Insights page and the "Hot" badge on resources.
• Google Analytics 4. The live site also uses Google Analytics to understand overall traffic and which pages are popular. Google Analytics sets its own cookies and processes usage data (including a truncated IP) under Google's privacy policy. You can opt out with the Google Analytics opt-out browser add-on or your browser's tracking controls.

Cookies

We keep cookies to a minimum. The site uses:

• A security cookie that protects forms against cross-site request forgery.
• A download-recognition cookie that remembers you after you've requested the PDF, so you needn't re-enter your email.
• Google Analytics cookies (e.g. _ga) on the live site, as described above.

Who your data reaches

We don't sell, rent, or trade your information. We share it only with the service providers that make the site work:

• Mailgun — delivers our confirmation, notification, and reply emails.
• Google Analytics — provides the traffic analytics described above.

How we protect and keep it

Traffic to the site is encrypted in transit (HTTPS). We keep personal data only as long as it serves the purpose you gave it for — your subscription until you unsubscribe, a submission for as long as it's published or under review — and we remove it on request.

Your choices

• Unsubscribe anytime with the one-click link in any email we send.
• Opt out of Google Analytics using the browser add-on or tracking controls linked above.
• Access, correct, or delete your data. Use our contact form and choose "Privacy Matters" as the inquiry type — we'll take care of it.

Children

This site is written for working professionals and is not directed to children under 16. We don't knowingly collect information from them.

Changes to this policy

If our data practices change, we'll update this page and the "last updated" date above. Questions? Use our contact form and choose "Privacy Matters".